Terms & Conditions

1. Overview

Welcome to Kneetoes USA (“we,” “our,” or “us”). By visiting or purchasing from www.kneetoes.us (the “Site”), you agree to these Terms & Conditions. Please read them carefully before using our services. Kneetoes USA is operated by Saudagar LLC, 317 George Street, Offices 308 & 341, New Brunswick, NJ 08901, USA.

 

2. Online Store Terms

  • You must be at least 18 years old to use this Site.

  • You agree not to use our products for any unlawful or unauthorized purpose.

  • We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Pricing

  • All prices are listed in USD and may change without notice.

  • We make every effort to display product colors and details accurately, but variations may occur due to screen differences.

  • We reserve the right to limit quantities and discontinue products at any time.

  • Applicable sales taxes are calculated at checkout based on your shipping address.

4. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Payments are securely processed via Shopify Payments, Stripe, or PayPal.

  • We reserve the right to cancel any order if fraud or unauthorized activity is suspected. We may use automated tools to detect fraud. If an order is canceled, we will promptly refund any amounts charged.

 

5. Shipping & Delivery

  • Orders generally ship within 2–3 business days. Standard transit times are 2–5 business days after dispatch. 

  • Shipping rates and thresholds are described in our Shipping & Delivery Policy, which is incorporated by reference.

  • If we cannot ship within our stated time or within 30 days, we will request your consent to a delay or offer a prompt refund.

  • For full details, refer to our Shipping & Delivery Policy.

6. Returns & Exchanges

  • Returns and exchanges are accepted within 15 days for unworn items in original condition, subject to our Returns & Exchanges Policy, which is incorporated by reference. 

  • Unless the return is due to our error or a manufacturing defect, refunds are issued as store credit. Exchanges ship free within the U.S.

7. Intellectual Property

All trademarks, logos, images, and content on this Site are the property of Kneetoes USA and may not be copied, reproduced, or used without written permission. If you believe content on the Site infringes your rights, contact support@kneetoes.us with “DMCA” in the subject line.

8. Limitation of Liability

Kneetoes USA shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products.
To the fullest extent permitted by law, Kneetoes and Saudagar LLC shall not be liable for any indirect, incidental, special, or consequential damages. 

Our aggregate liability for any claim shall not exceed the amount you paid for the products giving rise to the claim. Your sole remedy for dissatisfaction is to stop using the Site.

9. Privacy

Your use of the Site is also governed by our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-laws principles. 

You agree to the exclusive jurisdiction and venue of the state and federal courts located in Middlesex County, New Jersey.

11. Changes to Terms

We may update these Terms from time to time. Any updates will be posted on this page with the revised effective date. Continued use of the Site after changes constitutes acceptance of the new Terms.

For questions or concerns:

Saudagar LLC d/b/a Kneetoes

317 George Street, Offices 308 & 341

New Brunswick, NJ 08901, USA

📩 support@kneetoes.us

Additional notes to the developer- 

  • Footer links: Terms, Privacy, Shipping, Returns, Do Not Sell/Share, Cookie Preferences, Accessibility.

  • Checkout: show a checkbox “I agree to the Terms & Conditions and Privacy Policy,” and surface the store-credit-only refund rule near the “Pay now” button.

Kneetoes USA — Designed for movement. Built on trust.