Privacy Policy

1. Overview

Your privacy matters to us. At Kneetoes USA (“we,” “our,” or “us”), we are committed to protecting the personal information you share with us.This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.kneetoes.us (the “Site”).

By using our Site, you consent to the practices described below.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, shipping and billing addresses, and phone number — collected when you make a purchase or create an account.

  • Payment Information: Payment details are securely processed through Shopify Payments, Stripe, or PayPal. Kneetoes does not store your complete credit/debit card details.

  • Device Information: Your IP address, browser type, and cookies (for improving user experience and analytics).We collect certain information via cookies and similar technologies for analytics and advertising (see Cookies & Tracking).

  • Communications: Emails, messages, or feedback you send to our team.

 

3. How We Use Your Information

Your data is used to:

  • Process and fulfill your orders.

  • Send order confirmations, shipping updates, and support messages.

  • Improve website experience, performance, and customer service.

  • Share special offers, newsletters, or updates (only if you opt-in).

  • Prevent fraudulent transactions and ensure secure payments.

  • Provide personalized advertising and measure campaign performance where you have not opted out.

4. Sharing Your Information

We only share your information with trusted third parties necessary to run our operations, including:

  • Shopify (our website host and e-commerce platform).

  • UPS (our shipping carrier).

  • Payment processors such as Stripe and PayPal.

  • Marketing and analytics providers (like Google Analytics or Meta Pixel), used only for performance insights.

We do not sell personal information for money. We may “share” personal information for cross-context behavioral advertising as defined by applicable state laws. You can opt out—see “Your State Privacy Rights.”

5. Cookies & Tracking

We use cookies to personalize your browsing experience and analyze traffic patterns.
You can disable cookies in your browser settings at any time, but certain site features may not function properly as a result.

You can manage cookie preferences via our Cookie Banner/Preferences link in the footer.

We honor Global Privacy Control (GPC) signals where required by law.

6. Data Retention

We retain your order and account data only for as long as necessary to fulfill transactions, comply with legal obligations, and maintain service records.

7. Your Rights

You have the right to:

  • Access or request a copy of your stored personal data.

  • Request correction or deletion of your data.

  • Withdraw consent to marketing communications at any time.

To exercise these rights, email us at support@kneetoes.us with “Privacy Request” in the subject line.

8. Data Security

We use industry-standard encryption and secure servers to protect your personal information.

All payment transactions are processed via PCI-compliant gateways, ensuring your financial data remains protected.

9. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

All updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

Saudagar LLC d/b/a Kneetoes

317 George Street, Offices 308 & 341

New Brunswick, NJ 08901, USA

📩 support@kneetoes.us

Kneetoes USA — Because your comfort and your trust go hand in hand.